{"id":9577,"date":"2023-01-01T17:09:41","date_gmt":"2023-01-01T17:09:41","guid":{"rendered":"https:\/\/www.barnestest.com\/support\/"},"modified":"2026-02-03T15:10:43","modified_gmt":"2026-02-03T15:10:43","slug":"support","status":"publish","type":"page","link":"https:\/\/www.barnestest.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"[mk_page_section bg_image=“http:\/\/www.barnestest.com\/wp-content\/uploads\/support-bg.jpg“ bg_position=“right top“ bg_repeat=“no-repeat“ bg_stretch=“true“ padding_top=“40″ padding_bottom=“30″ sidebar=“sidebar-1″][vc_column][mk_fancy_title tag_name=“h1″ color=“#ffffff“ size=“20″ font_weight=“bold“ margin_bottom=“0″ font_family=“none“ animation=“left-to-right“]Support[\/mk_fancy_title][mk_fancy_title color=“#ffffff“ size=“32″ font_weight=“300″ margin_bottom=“0″ font_family=“none“]Software Updates[\/mk_fancy_title][vc_column_text el_class=“whitetext“ css=“.vc_custom_1741864231057{margin-bottom: 0px !important;}“]Um mit den neuesten Anforderungen von EMV und den Anbietern von Payment Schemes mithalten zu k\u00f6nnen und um die Vorteile der st\u00e4ndigen Weiterentwicklung von Barnes zu nutzen, muss die Software auf dem neuesten Stand gebracht werden.<\/span>[\/vc_column_text][vc_column_text el_class=“whitetext“ css=“.vc_custom_1538643445527{margin-bottom: 0px !important;}“]\n

Wir unterst\u00fctzen nur die aktuellste Software. Es ist wichtig, dass Sie Ihr Tool auf die neueste Version aktualisieren, um sicherzustellen, dass Ihre Karten gem\u00e4\u00df den neuesten Standards\/Spezifikationen getestet werden. <\/span><\/strong><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=“1\/12″][\/vc_column][\/mk_page_section][mk_page_section bg_color=“#76889d“ bg_position=“center center“ bg_stretch=“true“ padding_top=“60″ padding_bottom=“40″ sidebar=“sidebar-1″][vc_column][mk_fancy_title color=“#ffffff“ size=“32″ font_weight=“300″ margin_bottom=“0″ font_family=“none“ align=“center“]Neueste Produktversionen[\/mk_fancy_title][mk_table style=“style2″]\n\n\n\n\n\n\n
Product<\/th>\nSoftware Version<\/th>\nUpdate Package<\/th>\nDate<\/th>\n<\/tr>\n
CPT 3000v3<\/td>\n3.70.0<\/td>\nv7.5_18<\/td>\n26 June 2025<\/td>\n<\/tr>\n
CAT 3000v3<\/td>\n3.70.0<\/td>\nv7.5_18<\/td>\n26 June 2025<\/td>\n<\/tr>\n
CPT v4<\/td>\n4.3.0.129<\/td>\nN\/A<\/td>\n30 January 2026<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/mk_table][mk_padding_divider size=“20″][mk_fancy_title color=“#ffffff“ size=“32″ font_weight=“300″ margin_bottom=“0″ font_family=“none“ align=“center“]Modules Explained[\/mk_fancy_title][mk_table style=“style2″]\n\n\n\n\n\n\n\n\n\n
Scheme<\/th>\nUsage<\/th>\nCore Product<\/th>\nSoftware Version<\/th>\nLibrary Version<\/th>\n<\/tr>\n
Mastercard Certification<\/td>\nLatest Profile Advisor<\/td>\nCPT v4<\/td>\n4.3.0.129<\/td>\n1.2.0<\/td>\n<\/tr>\n
Visa Certification<\/td>\nGlobal Self-Service (Excludes Europe) PVT Test Set 01 Build 011<\/span><\/td>\nCPT v4<\/td>\n4.3.0.129<\/td>\n1.3.0<\/td>\n<\/tr>\n
JCB Certification<\/td>\nJCB PVT (J\/Smart 3.x test plan_v3.3_2026-01-12)<\/td>\nCPT v4<\/td>\n4.3.0.129<\/td>\n1.0.0<\/td>\n<\/tr>\n
Visa Certification<\/td>\nEurope Self-Service<\/td>\nCPT 3000v3<\/td>\n3.70.0<\/td>\n4.5.002<\/td>\n<\/tr>\n
Other Schemes Certification<\/td>\nAll other certification modules<\/td>\nCPT 3000v3<\/td>\n3.70.0<\/td>\n–<\/td>\n<\/tr>\n
Quality Control<\/td>\nProduction<\/td>\nCPT 3000v3<\/td>\n3.70.0<\/td>\n53.0.2<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/mk_table][\/vc_column][\/mk_page_section][mk_page_section bg_color=“#212d42″ bg_position=“center center“ bg_stretch=“true“ padding_top=“60″ padding_bottom=“5″ sidebar=“sidebar-1″][vc_column][mk_padding_divider][vc_raw_html css=“.vc_custom_1741863545320{margin-bottom: 0px !important;padding-top: 10px !important;padding-bottom: 0px 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sidebar=“sidebar-1″][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/mk_page_section][mk_page_section bg_color=“#212d42″ bg_position=“right top“ bg_repeat=“no-repeat“ bg_stretch=“true“ padding_top=“60″ padding_bottom=“60″ sidebar=“sidebar-1″][vc_column width=“1\/6″][\/vc_column][vc_column][mk_fancy_title color=“#ffffff“ size=“32″ font_weight=“400″ margin_bottom=“0″ font_family=“none“ align=“center“ animation=“fade-in“]24\/ – Wir sind f\u00fcr Sie da, wann immer Sie uns brauchen[\/mk_fancy_title][vc_column_text el_class=“whitetext“ css=“.vc_custom_1538642200380{margin-bottom: 0px !important;}“]Dank unseres hervorragenden Produktsupports haben wir uns einen erstklassigen Ruf erworben. Unser Support-Team sorgt daf\u00fcr, dass unsere Kunden immer in der Lage sind, Zahlungsl\u00f6sungen von h\u00f6chster Qualit\u00e4t zu liefern.<\/span>[\/vc_column_text][vc_column_text el_class=“whitetext“ css=“.vc_custom_1750404376462{margin-bottom: 0px !important;}“]Sie k\u00f6nnen das Barnes Team auf mehrere Arten erreichen:<\/span><\/p>\n

Chatbot:<\/strong> Click on the web chatbot icon to find the answer to the most commonly asked queries.<\/span><\/p>\n

Phone: +44 (0)1730 231313 <\/a><\/strong> <\/span>(during UK office hours)<\/span><\/p>\n

Email (24 hours a day):<\/strong><\/span><\/p>\n

Chip Test Tool Support: Support Portal<\/a> <\/span>or chipsupport@barnestest.com<\/span> <\/a>
\n<\/span><\/p>\n

Magnetic Analyser Support: magsupport@barnestest.com<\/span> <\/a><\/span><\/p>\n

P3 Support: p3support@barnessmart.com<\/span> <\/a><\/span><\/p>\n

Sales: sales@barnestest.com<\/span> <\/a><\/span>[\/vc_column_text][\/vc_column][vc_column width=“1\/6″][\/vc_column][\/mk_page_section][mk_page_section bg_color=“#0098db“ el_class=“o2c-white-contact“ sidebar=“sidebar-1″][vc_column width=“1\/12″][\/vc_column][vc_column width=“10\/12″][mk_padding_divider size=“65″][mk_fancy_title color=“#ffffff“ size=“32″ font_weight=“400″ margin_bottom=“0″ font_family=“none“ align=“center“ animation=“fade-in“]M\u00f6chten Sie mehr erfahren?[\/mk_fancy_title][mk_padding_divider size=“30″]\n

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