{"id":7493,"date":"2022-01-26T10:49:44","date_gmt":"2022-01-26T10:49:44","guid":{"rendered":"https:\/\/www.barnestest.com\/suporte\/"},"modified":"2026-02-03T15:10:42","modified_gmt":"2026-02-03T15:10:42","slug":"suporte","status":"publish","type":"page","link":"https:\/\/www.barnestest.com\/pt-pt\/suporte\/","title":{"rendered":"Suporte"},"content":{"rendered":"[mk_page_section bg_image=”http:\/\/www.barnestest.com\/wp-content\/uploads\/support-bg.jpg” bg_position=”right top” bg_repeat=”no-repeat” bg_stretch=”true” padding_top=”40″ padding_bottom=”30″ sidebar=”sidebar-1″][vc_column][mk_fancy_title tag_name=”h1″ color=”#ffffff” size=”20″ font_weight=”bold” margin_bottom=”0″ font_family=”none” animation=”left-to-right”]Suporte[\/mk_fancy_title][mk_fancy_title color=”#ffffff” size=”32″ font_weight=”300″ margin_bottom=”0″ font_family=”none”]Atualiza\u00e7\u00f5es de Software[\/mk_fancy_title][vc_column_text el_class=”whitetext” css=”.vc_custom_1741864231057{margin-bottom: 0px !important;}”]Para manter-se atualizado com os requisitos mais recentes da EMV e dos operadores de esquemas de pagamento, bem como para aproveitar o desenvolvimento cont\u00ednuo da Barnes, o software deve ser mantido atualizado.<\/span>[\/vc_column_text][vc_column_text el_class=”whitetext” css=”.vc_custom_1538643445527{margin-bottom: 0px !important;}”]\n

Oferecemos suporte apenas ao software mais atual. \u00c9 essencial atualizar sua ferramenta para a vers\u00e3o mais recente para garantir que seus cart\u00f5es sejam testados de acordo com os padr\u00f5es\/especifica\u00e7\u00f5es mais recentes. <\/span><\/strong><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/12″][\/vc_column][\/mk_page_section][mk_page_section bg_color=”#76889d” bg_position=”center center” bg_stretch=”true” padding_top=”60″ padding_bottom=”40″ sidebar=”sidebar-1″][vc_column][mk_fancy_title color=”#ffffff” size=”32″ font_weight=”300″ margin_bottom=”0″ font_family=”none” align=”center”]\u00daltimas Vers\u00f5es do Produto[\/mk_fancy_title][mk_table style=”style2″]\n\n\n\n\n\n\n
Product<\/th>\nSoftware Version<\/th>\nUpdate Package<\/th>\nDate<\/th>\n<\/tr>\n
CPT 3000v3<\/td>\n3.70.0<\/td>\nv7.5_18<\/td>\n26 June 2025<\/td>\n<\/tr>\n
CAT 3000v3<\/td>\n3.70.0<\/td>\nv7.5_18<\/td>\n26 June 2025<\/td>\n<\/tr>\n
CPT v4<\/td>\n4.3.0.129<\/td>\nN\/A<\/td>\n30 January 2026<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/mk_table][mk_padding_divider size=”20″][mk_fancy_title color=”#ffffff” size=”32″ font_weight=”300″ margin_bottom=”0″ font_family=”none” align=”center”]Modules Explained[\/mk_fancy_title][mk_table style=”style2″]\n\n\n\n\n\n\n\n\n\n
Scheme<\/th>\nUsage<\/th>\nCore Product<\/th>\nSoftware Version<\/th>\nLibrary Version<\/th>\n<\/tr>\n
Mastercard Certification<\/td>\nLatest Profile Advisor<\/td>\nCPT v4<\/td>\n4.3.0.129<\/td>\n1.2.0<\/td>\n<\/tr>\n
Visa Certification<\/td>\nGlobal Self-Service (Excludes Europe) PVT Test Set 01 Build 011<\/span><\/td>\nCPT v4<\/td>\n4.3.0.129<\/td>\n1.3.0<\/td>\n<\/tr>\n
JCB Certification<\/td>\nJCB PVT (J\/Smart 3.x test plan_v3.3_2026-01-12)<\/td>\nCPT v4<\/td>\n4.3.0.129<\/td>\n1.0.0<\/td>\n<\/tr>\n
Visa Certification<\/td>\nEurope Self-Service<\/td>\nCPT 3000v3<\/td>\n3.70.0<\/td>\n4.5.002<\/td>\n<\/tr>\n
Other Schemes Certification<\/td>\nAll other certification modules<\/td>\nCPT 3000v3<\/td>\n3.70.0<\/td>\n–<\/td>\n<\/tr>\n
Quality Control<\/td>\nProduction<\/td>\nCPT 3000v3<\/td>\n3.70.0<\/td>\n53.0.2<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/mk_table][\/vc_column][\/mk_page_section][mk_page_section bg_color=”#212d42″ bg_position=”center center” bg_stretch=”true” padding_top=”60″ padding_bottom=”5″ sidebar=”sidebar-1″][vc_column][mk_padding_divider][vc_raw_html css=”.vc_custom_1741863545320{margin-bottom: 0px !important;padding-top: 10px !important;padding-bottom: 0px 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bg_color=”#404f66″ bg_position=”center center” bg_stretch=”true” padding_top=”60″ padding_bottom=”40″ sidebar=”sidebar-1″][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/mk_page_section][mk_page_section bg_color=”#212d42″ bg_position=”right top” bg_repeat=”no-repeat” bg_stretch=”true” padding_top=”60″ padding_bottom=”60″ sidebar=”sidebar-1″][vc_column width=”1\/6″][\/vc_column][vc_column][mk_fancy_title color=”#ffffff” size=”32″ font_weight=”400″ margin_bottom=”0″ font_family=”none” align=”center” animation=”fade-in”]24\/7 \u2013 estamos dispon\u00edveis sempre que voc\u00ea precisar[\/mk_fancy_title][vc_column_text el_class=”whitetext” css=”.vc_custom_1538642200380{margin-bottom: 0px !important;}”]Constru\u00edmos uma forte reputa\u00e7\u00e3o com base em nosso suporte superior ao produto. Nossa equipe de suporte est\u00e1 empenhada em garantir que nossos clientes sempre possam oferecer solu\u00e7\u00f5es de pagamento da mais alta qualidade.<\/span>[\/vc_column_text][vc_column_text el_class=”whitetext” css=”.vc_custom_1750404376462{margin-bottom: 0px !important;}”]Existem v\u00e1rias maneiras de entrar em contato com a Equipe de Suporte da Barnes:<\/span><\/p>\n

Chatbot:<\/strong> Click on the web chatbot icon to find the answer to the most commonly asked queries.<\/span><\/p>\n

Phone: +44 (0)1730 231313 <\/a><\/strong> <\/span>(during UK office hours)<\/span><\/p>\n

Email (24 hours a day):<\/strong><\/span><\/p>\n

Suporte para Ferramentas de Teste de Chip: Support Portal<\/a> <\/span>or chipsupport@barnestest.com<\/span> <\/a>
\n<\/span><\/p>\n

Suporte para Analisadores Magn\u00e9ticos: magsupport@barnestest.com<\/span> <\/a><\/span><\/p>\n

Suporte para P3:: p3support@barnessmart.com<\/span> <\/a><\/span><\/p>\n

Vendas: sales@barnestest.com<\/span> <\/a><\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/mk_page_section][mk_page_section bg_color=”#0098db” el_class=”o2c-white-contact” sidebar=”sidebar-1″][vc_column width=”1\/12″][\/vc_column][vc_column width=”10\/12″][mk_padding_divider size=”65″][mk_fancy_title color=”#ffffff” size=”32″ font_weight=”400″ margin_bottom=”0″ font_family=”none” align=”center” animation=”fade-in”]Quer saber mais?[\/mk_fancy_title][mk_padding_divider size=”30″]\n

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